JAMES J.
O’CONNELL
706 N. Ellsworth, Naperville, IL, 60563
312-296-9154 Primary 630-778-0213 Home
jamieoconnell@hs-ti.com
OBJECTIVE
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Curriculum Vitae.
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PROFILE
• Sound educator and excellent facilitator who is trustworthy,
operationally focused, willing to share knowledge and serve as
a mentor.
• Knowledge of classic business and management principles
complements hands-on experience.
• Working professional relationships with diverse group
of community leaders.
• Active in business community and in leading roundtable
discussions to address current events affecting the local business
environment.
• MBA from the University of Chicago combined with experience
in building and operating a profitable, customer-focused business.
EXPERIENCE
THE TANNER GROUP, Inc Chicago, IL
Company has been in existence since 1986. Provides front-line
service labor to the healthcare, hospitality & retail industry.
Clients include: Sara Lee, the Home Depot, Advocate Healathcare,
University of Chicago, Toys R Us, and Children’s Hospital.
Co-Founder/Co-owner
• Oversee planning, financial management, operations and
customer development.
• Created new security division increased 2005 revenues
by $1.2million.
• Negotiated favorable contract with union saving company
$140,000.00 dollars.
• Introduced activity based costing & management. Proposals
became more cost effective and competive.
• Security client realized a 20% reduction in shrink in
Midwest region after hiring our security officers.
• Developed contractor integrity program for large retail
client doing country wide remodel.
• Coordinated cross training program for retail and healthcare
clients.
• Worked with clients in developing marketing and promotional
strategies for valet parking & patient escort service.
• Worked with elected officials in developing rules and
regulations for industry legislation.
THE HOMELAND SECURITY TRAINING INSTITUTE Chicago, IL
Co-Founder in 2004. Created to address the lack of quality training
in the security industry. Developed work readiness program and
life coaching services to identify individual needs and challenges.
• Developed external support system, critical to keeping
the employee engaged in work environment.
• Reduced client entry level turnover from 80% to 20% in
eighteen months.
• Redefined client manuals that offered zero tolerance,
lacked tools for encouragement and understanding of the community.
• Created “point of reference actions” in case
of terror attack that can be utilized by civilian personnel.
BENEDICTINE UNIVERSITY Lisle, IL
Adjunct Professor 1999 - 2007
• School of Business BA and MBA, Entreprneurship and Organizational
Strategy.
• MBA program Shenyang University, Shenyang, China.
• Lecturer, Business Management Institute
• Chairman, College of Business Advisory Council. Responsible
for development of new programs.
JAMES J. O’CONNELL
706 N. Ellsworth, Naperville, IL, 60563
312-296-9154 Primary 630-778-0213 Home
jamieoconnell@hs-ti.com
CURRENT RESEARCH INTERESTS:
Developing a training curriculum to address “disposable
employee syndrome” the constant turnover of entry level
labor in various service industries.
EDUCATION
BENEDICTINE UNIVERSITY Lisle, IL
Candidate, PhD. In Organization Development, May 2009
Organization development program.
THE UNIVERSITY OF CHICAGO, GRADUATE SCHOOL OF BUSINESS Chicago,
IL Master of Business Administration 1997
International program that provided a global business perspective.
LEWIS UNIVERSITY Romeoville, IL
Bachelor of Arts, Economics 1994
Graduated with high Honors.
COMMUNITY ACTIVITIES
Chicago Cultural Society, Children’s Museum, Friends of
the Park, Landmark Preservation, Mayoral Benefit
for Children’s hospital, Chicago Public Schools Principal
for a day, Boy Scouts of America
Former Vice Chairman Board of Directors for nonprofit organization
that creates partnerships to link the entire city of Chicago’s
public and assisted housing residents to resources that will improve
their quality of life.
The ALS Association, Greater Chicago Chapter, 2004-2006
Co-founder/Board President
Member of the following organizations: GSB, City Club, TAB, NCISS,
IPI, and Sigma Beta Delta, National Honor Society.
Parishioner of Saints Peter and Paul parish. Active volunteer
in parish church and school.
